Question 1

What is the BC Renter’s Tax Credit?

Accepted Answer

The BC Renter’s Tax Credit is a new tax benefit introduced for the 2023 tax year. This credit provides up to $400 to low- and moderate-income renters in British Columbia, including individuals and families with an adjusted annual income of $60,000 or less.

Question 2

How do I book an appointment for a couple?

Accepted Answer

Please book separate appointments for each person, ensuring they are scheduled consecutively with the same tax preparer.

Question 3

I live with my 21-year-old daughter, who pays $1,200 per month in rent, and we have a formal lease agreement. Can I use your service?

Accepted Answer

No, we are unable to assist in this case because you have rental income and may have additional deductions to consider.

Question 4

I am a 68-year-old senior living alone with a modest income of $22,000 (primarily CPP and OAS) and have T5 interest income of $4,800. Can I use your service?

Accepted Answer

Unfortunately, no. Our service is designed for low-income individuals and families. The T5 interest income suggests a level of resources that may not meet our eligibility criteria.

Question 5

I have a modest income of $35,000 and own a vacation apartment in Mexico where I spend one month each year. Can I use your service?

Accepted Answer

No, our service is not available to individuals who own foreign property.

Question 6

What is the cancellation policy?

Accepted Answer

We understand that circumstances may arise requiring you to cancel your appointment. To ensure our volunteers' time is respected and can be allocated efficiently to other clients, we kindly ask that you inform us of any cancellations at least 24 hours in advance. You can cancel your appointment by calling the Britannia Info Center at 604-718-5800 ext 1 or by logging into your account where you made the booking. Prompt cancellations help us continue providing timely and effective tax preparation services to our community.

Frequently Asked Questions